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FRANKYTECH

UK · IT SUPPORT

Professional remote IT support — from virus removal and security setup to hardware advice. Honest pricing, fast response, real expertise.

20+
Years Experience
4h
Response Time
Quick Start

WHAT IS THE ISSUE?

Select your problem type and I'll get back to you with a solution.

🔩 Hardware Problem 💻 Software Problem
Get Help Now View Packages
1
Category
2
Problem
3
Details
4
Contact

What type of problem are you experiencing?

🔩
Hardware Problem
Physical device, screen, components
💻
Software Problem
Virus, Windows, email, slow PC

What type of hardware issue?

Select your device type first:

🪟
Windows PC / Laptop
🍎
Apple Mac

⚠️ Mac Service Not Available

Unfortunately I don't currently service Apple Mac computers. I specialise in Windows PCs and laptops only. Sorry for the inconvenience!

What's wrong with your Windows device?

⚡
Upgrade / Improvement
More RAM, SSD, maintenance
🔧
Malfunction
Won't start, freezing, faults
💥
Accident / Damage
Drop, liquid spill, broken screen

What upgrade are you looking for?

🧠
RAM Upgrade
💾
SSD / Storage
🧹
Cleaning & Maintenance
💡
Not Sure / Advice

What's happening?

⚫
Won't Turn On
🥶
Freezing / Crashing / Blue Screen
🖥️
Screen Issues
⌨️
Keyboard / Touchpad
❓
Other

What type of damage?

📱
Dropped / Impact
💧
Liquid Spill
💔
Broken Screen
🔨
Other Damage

What software issue are you having?

🦠
Virus / Malware
Remote session available
🐢
Slow Computer
Remote session available
🪟
Windows Setup
Remote session available
📧
Email & Security
Remote session available
🔒
VPN & Privacy
Remote session available
💿
Software Install
Remote session available
🗄️
Data Backup / Recovery
❓
Other
✅

Request Received!

Thanks! I'll review your details and call you back as soon as possible — usually within a few hours.

📋
Your issue — I'll call you back with a quote.
Packages

REMOTE SUPPORT PLANS

All packages include antivirus & VPN licence keys, installation, and configuration. Introductory pricing.

Essential
Standard
Core protection for everyday users who want peace of mind.
£119
One-off · licence keys included
  • 🛡️ Antivirus + 1-year licence
  • 🔒 VPN + 1-year licence
  • 📧 1 email account setup & security
  • 🔑 Password manager setup
  • ⚙️ Basic system optimisation
  • ⏱️ Up to 1 hour remote session
  • – Two-factor authentication
  • – Browser hardening
Get Started →
⭐ Most Popular
Complete
Premium
Full protection + more accounts for users who take security seriously.
£159
One-off · licence keys included
  • 🛡️ Antivirus Premium + 1-year licence
  • 🔒 VPN Premium + 1-year licence
  • 📧 Up to 3 email accounts + security
  • 🔑 Password manager Premium setup
  • 📱 Two-factor authentication (2FA)
  • 🌐 Browser security hardening
  • ⚙️ Full system optimisation
  • ⏱️ Up to 2 hours remote session
Get Started →
Ultimate
Premium+
Maximum security, unlimited accounts, monthly check-in included.
£199
One-off · all licences included
  • 🛡️ Antivirus Top-tier + 1-year licence
  • 🔒 VPN Top-tier + 1-year licence
  • 📧 Unlimited email accounts + security
  • 🔑 Password manager Family/Pro plan
  • 📱 2FA on all accounts
  • 🌐 Browser & router security check
  • 💾 Cloud backup configuration
  • ⏱️ Up to 3 hours remote session
  • 📅 1× free monthly check-in (30 min)
Get Started →

HOUR BUNDLES

Buy a block of hours and use them at your pace. Perfect for ongoing support, questions, or follow-up sessions.

3 hours
Valid for 3 months
Save vs. ad-hoc
£175
£58 / hr effective
Buy Bundle →
6 hours
Valid for 6 months
⭐ Popular
£310
£52 / hr effective
Buy Bundle →
10 hours
Valid for 12 months
🏆 Best Value
£490
£49 / hr effective
Buy Bundle →
Monthly Plan
PEACE OF MIND
A monthly retainer that keeps you at the front of the queue. Priority WhatsApp access, fast response, and a discount on all remote work.
  • ✅ Priority WhatsApp access (Mon–Fri 9–5)
  • ✅ 4-hour response guarantee
  • ✅ 10% off remote session labour (£65 → £54/hr)
  • ✅ Priority booking — jump the queue
  • ✅ Monthly check-in message
  • ❌ Active remote sessions not included
  • ❌ Licence keys & parts at full price
  • ❌ Specialist or unknown areas not covered
Cancel anytime from the 1st of the following month. First month billed pro-rata from sign-up date. FrankyTech reserves the right to decline requests outside our area of expertise.
£40
/month
Join Now →
Pro-rata first month
Cancel anytime
🎯
Custom / Bespoke Package
Have specific requirements that don't fit a standard package? Send me a detailed description and I'll put together a tailored quote just for you.
Request a Quote →
👨‍💻

Frank Veress

FRANK
VERESS
IT Technician · FrankyTech

With over 20 years of hands-on experience in IT support and repair, I started FrankyTech to bring honest, straightforward tech help to individuals and small businesses across the UK.

I believe in transparent pricing, clear communication, and actually fixing the problem — not just patching it. If I can't solve something, I'll tell you straight.

🛡️ Security Specialist
💻 Windows Expert
🌐 Remote Support
⚡ Fast Response
💬 WhatsApp Support